Effective Date: October 27, 2025
These Terms & Conditions govern the use of our websites, FortySevenTen.com and BeloBy4710.com, and related digital platforms, as well as the booking of travel services with On Deck Agency LLC, doing business as Forty Seven Ten and Belo by 4710.
By using our websites or engaging our travel design services, you agree to be bound by these Terms, our Privacy Policy, and the applicable terms and conditions of all travel suppliers associated with your booking.
1. Scope of Services
We curate bespoke luxury travel experiences including private journeys, cultural immersions, wellness retreats, and small-group programs.
On Deck Agency LLC acts solely as an independent travel advisor and intermediary between you and third-party travel suppliers such as airlines, hotels, villas, cruise lines, tour operators, transportation providers, and insurance companies.
We do not own or operate these suppliers. All travel arrangements are subject to the terms, conditions, and liability limitations imposed by each Supplier.
We do not guarantee specific travel outcomes, experiences, or results, including weather conditions, supplier performance, or personal satisfaction.
2. Planning Fees & Payments
2.1 Professional Service Fees
A non-refundable planning or professional service fee may apply to the design of itineraries or travel programs. This fee covers consultation, research, itinerary development, supplier coordination, and travel design expertise.
2.2 Payments
Deposits and final payments are due by the deadlines provided at the time of booking. Failure to submit payment by the stated deadline may result in cancellation without refund. Payments are processed in U.S. Dollars using secure PCI-DSS compliant payment platforms.
2.3 Cancellations & Refunds
Supplier cancellation policies vary and will be provided at the time of booking. Planning fees are non-refundable. We strongly recommend comprehensive travel insurance.
2.4 Pricing Adjustments
Quoted pricing may change prior to final payment due to supplier surcharges, fuel increases, currency exchange fluctuations, or government-imposed taxes or fees. If a material increase exceeding 8% occurs before final payment, you may accept the revised price, select an alternative, or cancel and receive a refund excluding non-refundable planning fees. No price increases will be passed through within 20 days of scheduled departure, except for government-imposed taxes or fees.
2.5 Currency & Financial Institution Fees
We are not responsible for foreign transaction fees, currency conversion differences, or charges imposed by your bank or payment platform.
3. Group Travel & Minimum Participation
Certain curated experiences require minimum participation levels. If minimums are not met, we may reschedule or cancel the program. Travelers will be offered the option to transfer funds to a future program, accept revised dates, or receive supplier-approved refunds. Group sizes are intentionally limited, typically 10 to 14 guests, to preserve a private and elevated travel experience.
4. Changes by You & Transfers
Changes requested after confirmation are subject to supplier availability, fare or rate differences, supplier change fees, and a $150 per person administrative fee. If a traveler transfers their reservation to another participant, supplier approval and associated costs may apply.
5. Changes by Us
Travel suppliers occasionally make adjustments to itineraries. Minor changes may include flight timing adjustments under 12 hours, aircraft changes, or comparable hotel substitutions. If a significant change occurs prior to departure, we will notify you promptly and provide options to accept the revised itinerary, select a comparable alternative, or cancel and receive a refund for affected services in accordance with supplier terms.
6. Curtailment
If you voluntarily shorten your trip or choose not to use any booked services, unused portions of the itinerary are non-refundable. Travel insurance may cover certain curtailment situations.
7. Travel Requirements
Travelers are responsible for obtaining and maintaining all required documentation including passports, visas, vaccination records, and entry permits. We are not responsible for denied boarding, denied entry, missed flights, or additional expenses resulting from incomplete or invalid documentation.
8. Accessibility & Special Needs
Accessibility standards vary widely across destinations and suppliers. Travelers should disclose any mobility limitations, medical considerations, or special needs during the planning stage so we can attempt to coordinate appropriate accommodations. Some requests may incur additional cost or may not be available depending on the destination.
9. Special Requests & Travel Document Review
Requests for specific bedding configurations, dietary accommodations, or other preferences will be forwarded to suppliers but cannot be guaranteed unless confirmed in writing by the supplier.
Upon receipt of confirmations or travel documents, travelers must review all information immediately for accuracy, including names, travel dates, destinations, and passport information. Any errors must be reported within 24 hours of receipt.
10. Client Conduct
We reserve the right to remove any traveler from a group experience whose behavior is disruptive, unsafe, abusive, discriminatory, or otherwise inconsistent with the spirit of the journey, including harassment, excessive intoxication, illegal activity, or interference with the experience of other guests. Travelers removed for conduct reasons will not receive refunds for unused portions of the trip.
11. Assumption of Risk & Insurance
Travel involves inherent risks including illness, injury, weather disruptions, political unrest, and other unforeseen circumstances. By booking with us, you voluntarily assume these risks and release On Deck Agency LLC and its affiliated brands from liability arising from the acts or omissions of third-party suppliers.
We strongly recommend purchasing comprehensive travel insurance. If travel insurance is offered and declined, travelers acknowledge that they assume full financial responsibility for cancellations, delays, medical expenses, supplier default, and other unforeseen circumstances. We may require travelers who decline insurance to sign an insurance waiver.
12. Air Travel Notices
Airline tickets constitute a contract between the traveler and the airline. Travelers should arrive at least 2 hours before domestic flights and 3 hours before international flights, and reconfirm flight schedules 24 to 72 hours prior to departure. Failure to use a flight segment may result in automatic cancellation of remaining segments under airline rules.
We are not responsible for travel components booked independently by the traveler.
13. Hotel Check-In & Incidentals
Hotels generally require a credit card at check-in for incidentals. Additional charges such as resort fees, parking fees, security deposits, or minibar charges may be billed directly by the hotel. Failure to check in on the first night without notification may result in cancellation of the remaining stay.
14. Supplier Contracts & Limitation of Liability
We do not own or operate travel suppliers. We are not responsible for the acts, errors, omissions, delays, or failures of airlines, hotels, tour operators, transportation providers, or other vendors.
Our total liability shall not exceed the amount paid directly to On Deck Agency LLC for the travel services giving rise to the claim. Under no circumstances shall we be liable for indirect, incidental, consequential, special, or punitive damages.
15. Intellectual Property
All website and marketing materials including logos, imagery, design elements, text, and branding are the property of On Deck Agency LLC and its affiliated brands. Unauthorized reproduction or distribution is prohibited.
16. Force Majeure
We are not liable for delays or failure to perform obligations due to events beyond our reasonable control including natural disasters, pandemics, government orders, strikes, civil unrest, or infrastructure failures. Supplier force majeure policies may also apply.
17. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Maryland. Any dispute shall be resolved exclusively in state or federal courts located within Maryland. Any claim must be brought solely in your individual capacity and not as part of any class action. Any legal claim must be brought within 12 months after completion of travel.
At our discretion, any dispute may be resolved through binding arbitration in lieu of litigation, in accordance with the rules of the American Arbitration Association.
18. Contact
On Deck Agency LLC
d/b/a Forty Seven Ten and Belo by 4710
info@4710travel.com
FortySevenTen.com | BeloBy4710.com